Frequently Asked Questions
- Install the App.
- Open the App.
- Set Commission (Profit) on product.
- Set your Email.
- Click on the "Update Setting"
- Refresh the PetLoverUSA App.
- Choose product you want to import to your store.
- Check the front end or back end of your store to review imported products.
- When someone place an order.
- Go to PetLoverUSA App "List of Orders" to pay only the wholesale price of the ordered item including shipping if applicable. Note: A $10 shipping charge will automatically be applied/added to the wholesale price for any international orders.
- PetLoverUSA receive your order and fulfill it automatically directly to your customers
WHY DROPSHIP PetLoverUSA PRODUCTS?
- Great Profit Margins On Tees, Jewelry, & Gifts.
- Free Shipping (USA).
- Permitted to sell our products on Amazon and Ebay
WILL MY CUSTOMERS KNOW I AM DROPSHIPPING?
No indication that it came from a dropshipping supplier. It looks like it came directly from you!
Please send us an email of the order# at ploverusa@gmail.com to cancel. You must cancel within 12 hours of placement of the order.
We are a USA supplier, but we can ship worldwide!
WHAT ARE THE SHIPPING COSTS FOR YOUR PRODUCTS?
Shipping in the USA is free. For all orders outside the USA, shipping rate is $10.
Note: A $10 shipping charge will automatically be applied/added to the wholesale/cost price of any International Order.
We believe in world-class customer service, that's why your customers have 15 days return policy after delivery, if they don't like it. After 15 days the item cannot be returned. We typically do not accept returns,refund or replacement due to customers error such as incorrect selection of sizes,color etc.
DO I NEED TO HAVE A CREDIT CARD ON FILE TO SELL YOUR PRODUCTS?
No, but Before we fulfill any orders, you will have to pay with your credit/debit card only the wholesale prices (cost prices) of the items that was placed on your store by your customers. We will not ship any orders until we receive a payment for the orders.
Free Shipping on all orders in the USA. Your order is hand picked and shipped from our warehouse in Pennsylvania. Once the order has shipped, a tracking number will automatically be sent to your email. Orders ship within 2-3 business days and are shipped via UPS/USPS
CAN I USE PetLoverUSA APP IF I LIVE OUTSIDE THE USA?
Yes. As long as you have a Shopify store, you can use the PetLoverUSA App. We also ship internationally.
HOW DO I CANCEL MY PetLoverUSA APP SUBSCRIPTION? WILL UNINSTALLING THE APP CANCEL THE SUBSCRIPTION?
Yes. Delete the PetLoverUSA App.
HOW LONG DOES IT TAKE FOR CUSTOMERS TO RECEIVE THEIR MERCHANDISE?
On average merchandise is shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-8 days for domestic (USA) and 1-4 weeks for international).
WHAT IF A CUSTOMER WANT TO MAKE CHANGE TO THEIR ORDER?
To make a change to an order, you must notify ploverusa@gmail.com with your request. You may request to change size, change color or cancel order within 12 hours of purchase
CAN I SELL PetLoverUSA PRODUCT ON OTHER MARKETPLACE?
Yes. You can sell our product on Facebook shop, Amazon and eBay through shopify sales channels.